
Our 30-Day Tail-Wagging Guarantee
We know your dog is going to love their new fountain, but we also want you to feel 100% confident with your purchase.
That’s why we offer a risk-free, 30-day money-back guarantee.
If for any reason you (or your pup) aren’t completely satisfied, simply send it back within 30 days for a full refund. No stress, no hassle, just happy, hydrated dogs.
FAQs
How often do I need to refill it?
Most large dogs can use it for 2–4 days before refilling, depending on how much your pup drinks.
How often do I need to replace the filter?
Filters should be replaced every 2–4 weeks, depending on usage and water quality, to ensure fresh and clean water.
Is it noisy?
No, the pump runs quietly so it won’t bother you or your dog, just a gentle water flow sound.
How fast is shipping?
We offer fast and affordable shipping! Due to recently going viral most orders arrive within 5-15 business days due to high demand.
Can I return it if I don't like it?
Absolutely! We have a 30-Day Guarantee, so if you”re not happy with your order, you can return it for a full refund with no questions asked.
How do I get in contact?
You can send us an email at support@illumori.com and our team will get back to you as soon as possible.